Thank you for shopping with primevilla. We are committed to delivering your watches promptly and safely. Please read our shipping policy carefully to understand how we handle order processing, shipping, and delivery.
Order Processing
Orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive a confirmation email once your order has been shipped, including tracking information.
Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time* | |
|---|---|---|
| Standard Shipping | 5-7 business days | |
| Expedited Shipping | 2-3 business days | |
| Overnight Shipping | 1 business day |
*Delivery times are estimates and may vary based on location, holidays, or unforeseen circumstances.
Shipping Costs
Shipping fees are calculated based on the shipping method chosen and the destination.
Free standard shipping is available on USA, where applicable.
Any customs, import duties, or taxes for international shipments are the responsibility of the recipient.
International Shipping
We ship to most countries worldwide.
International delivery times may vary and could take longer due to customs processing.
Please check your local customs regulations before placing an order.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email.
You can track your package on the carrier’s website to stay updated on the delivery status.
Shipping Address
Please ensure your shipping address is accurate and complete when placing your order.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Changes to the shipping address cannot be made once the order has been processed.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date.
We will work with the carrier to resolve the issue and assist with a replacement or refund as appropriate.
Contact Us
If you have any questions about your order or our shipping policy, please reach out to us at:
Email: info@primevillallc.com
Phone: +1 707 686 2866
